The degree of latency is determined by the transmitter. Paired Bluetooth devices can only communicate by using the same audio CODEC. If your transmitter* does not support the aptX-LL low-latency Bluetooth audio CODEC, even though your BeHear headset does, you may sense a delay in the audio delivery. * The HearLink PLUS transmitter does support the aptX-LL low-latency audio CODEC, so you will not detect any audio delay when using it with your BeHear headset. The degree of latency is determined by the transmitter. Paired Bluetooth devices can only communicate by using the same audio CODEC. If your transmitter* does not support the aptX-LL low-latency Bluetooth audio CODEC, even though your BeHear headset does, you may sense a delay in the audio delivery. * The HearLink PLUS transmitter does support the aptX-LL low-latency audio CODEC, so you will not detect any audio delay when using it with your BeHear headset. The HearLink PLUS Bluetooth transmitter (using the aptX-LL CODEC) achieves low latency of only 40ms, avoiding lip sync issues. The current versions of both our headsets (BeHear NOW and BeHear ACCESS) support both the Qualcomm aptX “classic” and aptX-LL (low latency) codecs. This can be done in the W&H BeHear app, while your headset is paired and connected to your smartphone. Note: You will need to turn your headset off and then back on to apply the modification. Check these possible causes :
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If you are experiencing sound distortion while multiple Bluetooth devices are connected to your BeHear headset, we recommend that you modify the default CODEC (APTX LL) and choose either the APTX or SBC CODEC instead.
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BeHear – Alango Technologies Ltd
2 Etgar Street
Tirat Carmel, 3903213 ISRAEL
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