Operating Instructions

a

My BeHear SMARTO is not loud enough. How do I get more amplification?

Tags: gain, hearing, loud, maximum, volume

BeHear SMARTO supports three different volume ranges (Low, Mid, and High) so that the maximum volume can be set based on the user’s personal hearing ability. Gain is limited to the maximum volume in the selected range. The default range is “Mid”.

To change the maximum volume level:

  1. Press and hold the + and – buttons simultaneously for more than 5 seconds.
  2. The sound level indicator will show the current level.
  3. Release the + and – buttons and then hold them again to scroll between the maximum volume ranges.
BeHear SMARTO supports three volume ranges to limit amplification based on the user’s needs.
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a

Is there a way to adjust volume on left or right individually without editing a hearing profile?

Tags: edit, headset, hearing, loud, sound, volume

The answer is yes. When you are in Personal Hearing mode, tap the equalizer button under the hearing environment icons. Scroll down until you reach the “Balance” section. You can adjust the balance between ears here, and it will apply to all hearing environments (Indoor, Outdoor, Crowd, and Live Music) as well as the hearing modes (Personal Hearing, Mobile Calls, and Audio Streaming).
You may find this setting useful for situations in which annoying sounds are coming from a specific direction, and you are unable to change your physical position. Otherwise, there may be no need, since once you have applied the results from your hearing assessment to the headset the balance should then be optimal for your unique hearing profile.

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Technical

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The voice prompts and notification tones are too loud, and the vibration alert is annoying.

Tags: alerts, device, loud, prompt, prompts, setting, sound, sounds, strong, volume

voice prompts volume vibration settings in W&H BeHear appIt is possible to adjust the volume of the voice prompts and the system notification tones. You can also decide whether the vibration alert should be set to ON or OFF. All of these functions are located in the same screen of the W&H BeHear smartphone app.

  1. Tap the Settings menu.
  2. Tap the Device icon.
  3. For Voice Prompts:
    • Scroll down until you find the Voice Prompts Volume setting.
    • Slide the button to the right to increase the volume or to the left to decrease the volume.
  4. For Notification Tones:
    • Scroll down until you find the Notification Tones Volume setting.
    • Slide the button to the right to increase the volume or to the left to decrease the volume.
  5. For Device Vibration:
    • Scroll down until you find the Vibration setting.
    • Choose either ON or OFF from the drop down menu.
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