Our BeHear headsets have technology for enhancing nearby speech while dampening down distracting background noise. When in Personal Hearing mode (i.e., no audio is being streamed, and no phone call is in progress) these options are reached by tapping the “equalizer” button at the bottom of the Home screen.

For BeHear ACCESS you can choose the “sound focus” area: Narrow (directly in front of you); Wide (180 degrees in front of you); or Omni (360 degrees).

For all BeHear headsets (PROXY needs to be in Earphone mode), you can customize what you hear in real time with these two features:

• Background Noise scale: If the background noise is bothering you, the Noise Reduction levels will help screen those out.
• Sound Tuning (or Best Sound Point – BSP) grid: Tap the dot in the Sound Tuning section to display this feature.

Using the Sound Tuning Grid

There are four microphones in the headset (two in the ear buds and two in the control boxes, which lie near your collarbone). These microphones pick up ambient, nearby sounds, like your conversation.

Use the grid to focus on your conversation partner by choosing a square that sounds best to your ears (depending on the pitch of the partner’s voice). Each square in the grid defines a specific sound level which is a unique combination of frequency (left to right is low to high) and amplitude (bottom to top is low to high). The edges of the grid represent the extreme combinations. For more information about this grid, read this post.

Video Tutorials for Personal Hearing mode operation:

• BeHear ACCESS users
• BeHear NOW users

There are two ways to customize BeHear:

1. Using the built-in Hearing Assessment in the smartphone app, which applies the results automatically to the four presets (Indoor, Outdoor, Crowd, Live Music — and Telecoil/Telecoil Exclusive for BeHear ACCESS) to match your preferences and capabilities.
2. In real-time, using the controls in the Home section of the smartphone app to select a preset relevant to your current hearing situation. Then, click the “equalizer” button at the bottom of this screen to access the “Sound Tuning” section to fine-tune gain across frequencies, and below the grid determine the amount of noise reduction you prefer. Click here to learn more about the sound tuning grid.

Use this link to see the video instructions for the Hearing Assessment, or this link for Customizing in Real-Time, or this link to read the manual.