How do I pair the headset to my phone?

  1. Using your smartphone, download the free W&H BeHear app from Google Play Store or the Apple Store.
  2. Open the W&H BeHear app, and choose an interface language.
  3. You will be prompted to indicate which headset you have (either BeHear NOW or BeHear ACCESS).
  4. The app will then show you how to put the headset into pairing mode (your phone’s Bluetooth option must be active).
  5. Follow the app’s on-screen prompts to connect the headset to your phone.
  6. Once the connection is successful, the headset will be turned off automatically. You are instructed to press its power button to turn it back on.
  7. Once the headset is back on, the pairing process is complete and you should start the hearing assessment.

Can I use the BeHear headset without a smartphone?

You can use the BeHear and control its basic functions even if you don’t have a smartphone. However, if you want to make sure the BeHear amplification matches your hearing profile, we highly recommend that you take our hearing assessment using a smartphone and our app. The hearing assessment results will be saved in the BeHear headset, so you can use it later without a smartphone.

The smartphone is also instrumental in fine-tuning the hearing environment in real time. However, the headset itself includes seven built-in control buttons that allow you to use it autonomously. So, if you want to use the device for ambient hearing only (not mobile phone calls or audio streaming from a phone), you do not need a smartphone.