Do I need to hold my phone (or the SMARTO device) for calls?
For mobile calls there is no need to hold SMARTO (or your phone) in your hand. SMARTO can hang around your neck on the lanyard, be clipped to a pocket or purse, or placed on a nearby surface since the microphone in the headset supplied with SMARTO is used during mobile phone calls (and it is close to your mouth).
How many microphones does SMARTO have, and what is their purpose?
BeHear SMARTO has three microphones (two in the hand-held device, and one in the supplied headset — over-the-ear, or in-ear). They all are used to pick up the conversation.
The two embedded microphones in the hand-held device pick up sound and determine directionality, as well as serve to reduce environmental noise (including contact with the hand-held device by hands or clothes).
The microphone in the headset is used during mobile phone calls, as it is closest to the mouth. Therefore, during these calls there is no need to hold SMARTO in your hand. It can hang around your neck on the lanyard, be clipped to a pocket or purse, or placed on a nearby surface.
How is the telecoil response related to the microphone response in BeHear ACCESS?
- The BeHear ACCESS headset is calibrated with a standard inductive loop transmitter as per the ANSI S3.22-2009 standard.
- Signal levels can be adjusted based on the current environment using the headset’s volume control (either manually or via the free app we provide for iOS and Android smartphones).