Yes, we offer a limited 1-year product warranty against manufacturing defects.

 

The maximal gain provided by BeHear headsets is approximately 42dB.

The W&H BeHear smartphone application supports both Android (from version 4.4 and up) and iOS (from version 9 and up).

No. Current BeHear headsets are not waterproof.

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You can choose whether to accept or reject the call, either by pressing buttons on the control box (located on the headset cable) or using your mobile phone.

Use this link to see the video instructions, or this link to read the manual.

In the Settings screen there is a balance option. You can slide the silver dot right or left to set the desired amplification balance between left and right ears.

This setting is applied to the volume control, in addition to the results of the built-in hearing assessment, and will be active in all operation modes of the headset: phone calls, audio playback and personal hearing amplification.

For more information, use this link to see the video instructions, or this link to read the manual.

For Android phones, download the “W&H BeHear” application from the Google Play Store. The iOS version is available from the Apple Store.

For more information, use this link to see the video instructions, or this link to read the manual.

You can use the BeHear and control its basic functions even if you don’t have a smartphone. However, if you want to make sure the BeHear amplification matches your hearing profile, we highly recommend that you take our hearing assessment using a smartphone and our app. The hearing assessment results will be saved in the BeHear headset, so you can use it later without a smartphone.

The smartphone is also instrumental in fine-tuning the hearing environment in real time. However, the headset itself includes seven built-in control buttons that allow you to use it autonomously. So, if you want to use the device for ambient hearing only (not mobile phone calls or audio streaming from a phone), you do not need a smartphone.

Yes. You do not need Bluetooth to benefit from the ambient hearing functionality.

However, without Bluetooth you will not be able to stream audio from your mobile phone or music player directly to the BeHear headset.

The earbuds contain magnets and will stick together (even through the wind protectors) in front of your chest. Click them together to create a loop that won’t fall off, even if the headset slides.

Absolutely! BeHear headsets can support multiple audio sources simultaneously. For example, you can listen to media on your laptop, and still be connected to your mobile phone.

For each additional Bluetooth device you would like to link to the BeHear headset you will need to perform the pairing procedure (placing the headset into “Pairing Mode” by turning it OFF, and then pressing the power button for several seconds until the LED flashes red/blue).

For more information, use this link to see the video instructions, or this link to read the manual.

There are two ways to customize BeHear:

1. Using the built-in Hearing Assessment in the smartphone app, which applies the results automatically to the four presets (Indoor, Outdoor, Crowd, Live Music — and Telecoil/Telecoil Exclusive for BeHear ACCESS) to match your preferences and capabilities.
2. In real-time, using the controls in the Home section of the smartphone app to select a preset relevant to your current hearing situation. Then, click the “equalizer” button at the bottom of this screen to access the “Sound Tuning” section to fine-tune gain across frequencies, and below the grid determine the amount of noise reduction you prefer. Click here to learn more about the sound tuning grid.

Use this link to see the video instructions for the Hearing Assessment, or this link for Customizing in Real-Time, or this link to read the manual.

 EasyListen תכונה מובנה בכל מגבר The BeHear. זה מאט את הדיבור בטלפון באופן דינמי ובתבונה כדי לשפר את ההבנה, בלי לעוות, או לשבש את קצב השיחה הטבעי. השתמשו בקישור הזה לצפות בסירטוני הדרכה או בקישור הזה לקרוא את המדריך למשתמש.

The EasyListen feature is built into every BeHear headset. It slows down phone speech dynamically and intelligently to improve comprehension, without distorting it, or disrupting the natural rhythm of conversation.

Use this link to see the video instructions, or this link to read the manual.

מגבר BeHear ימשיך לפעול כמגבר שמיעה אישי, אפילו ללא כל חיבור לטלפון חכם כלשהו (הפרמטרים נשמרים במגבר). הטלפון החכם הכרחי אם ברצונך להריץ את יישומון הבקרה BeHear, אך המגבר עצמו כולל שבעה כפתורי שליטה מובנים המאפשרים לך להשתמש במגבר באופן עצמאי. אתם יכוליםצפו בסירטון הבא להוראות מדויקות. האם השתמשתם ביישומון הטלפון החכם W&H BeHear להפעלת הערכת השמיעה? אם כן, שימו לב שהתוצאות מוחלות על הגדרות השמע האישיות הקבועות מראש (פנים, חוץ, קהל ומוזיקה חיה), ומתוכנתות לתוך המגבר עצמו. ובכל זאת, אנו ממליצים להוריד ולצמד את הטלפון החכם החדש שלכם עם המגבר, כך שתוכלו להשיג את התועלת המירבית. צפו בסירטון הבאלהוראות מפורטות.