When the earbuds in the BeHear PROXY have been retracted into the neck speaker, and the mode switch on the neck speaker is in the loudspeaker position, the following features are available:

• Audio play from any Bluetooth-connected source (TV, game console, smartphone, etc.)
• Hands-free mobile and video calls
• EasyListen^TM for slowing down incoming speech
• SonicVibrance^TM for rich stereo sound during audio play

When using the retractable earbuds in BeHear PROXY, and the mode switch on the neck speaker is in the earbud position, the following features are available:

• Personalized amplification based on the results of the Hearing Assessment
• Audio play from any Bluetooth-connected source (TV, game console, smartphone, etc.)
• Hands-free mobile and video calls
• EasyListen^TM for slowing down incoming speech
• ListenThrough^TM for hearing important ambient sounds above audio play

Using one of the BeHear headsets on its own in Personal Hearing mode will pick up sound from the television and amplify it according to your hearing profile (if you have performed the Hearing Assessment in our W&H BeHear app to personalize the device). This may be sufficient for your needs.

However, the benefit of the HearLink (or HearLink PLUS) transmitter is that it captures the TV audio and transmits it directly to the personalized headset, eliminating distractions (such as room reverberation, and ambient noise).

Additionally, since your headset can pair simultaneously with two Bluetooth devices, if you receive a phone call on your paired mobile phone while watching television the TV audio will be muted automatically, and then resume once you disconnect the call.

Yes, the EasyListen function to slow down conversations on a mobile phone also works for the various cloud platforms. However, for video calls and conferences there will be a noticeable lip sync problem.

You can use the BeHear headset to listen to the TV even without the HearLink PLUS transmitter, but HearLink PLUS will provide better sound quality, as the audio will be streamed directly to the headset.

The BeHear NOW box contains:

• the BeHear headset
• micro USB charging cable
• quick start guide
• 3 different sizes of ear hooks
• 8 different pairs of ear tips
• zippered travel case

The BeHear ACCESS box contains:

• the BeHear headset
• micro USB charging cable
• charging cradle
• quick start guide
• 3 different sizes of ear hooks
• 8 different pairs of ear tips
• drawstring travel pouch

The BeHear PROXY contains:

• the BeHear neck speaker
• micro USB charging cradle
• quick start guide
• 8 different pairs of ear tips

The W&H BeHear smartphone application supports both Android (from version 4.4 and up) and iOS (from version 9 and up).

Yes, it does.

You have 30 calendar days to return any item you purchased from the WearAndHear.com site (from the date you received it). To be eligible for a return, your item must be in good condition, in the original packaging. Your item needs to include the receipt or proof of purchase.

Products ordered to North American addresses are shipped from our logistics center in the USA (or distribution partners in Canada) and are typically delivered within one week. Orders to the European Union are usually shipped from our logistics center in the U.K. and are typically delivered within a week to ten days. Orders for the rest of the world are shipped from Israel and are typically delivered within a week to ten days.

Yes, our assistive hearing headsets are designed to give you personalized amplification for computer-generated audio and conference calls, as well as live conversations.

For conference calls with apps such as Skype, Zoom, MS Teams, Google Meet, and WebEx, you will simply need to pair the BeHear headset with the sound source (smartphone or computer) and select BeHear in the conference platform’s audio settings.

If you would like to purchase any W&H product locally, please refer to our Contact page to see a list of authorized partners, worldwide.

Both BeHear NOW and BeHear ACCESS:

• look and function like a Bluetooth® stereo headset
• include fully customizable hearing amplification and noise reduction for live conversations, mobile phone calls, music play, and ambient sounds
• clarify speech (and if needed during mobile phone calls, slow it down!)
• enhance music

In addition, BeHear ACCESS:

• includes two telecoil receivers to deliver optimal sound in locations outfitted with induction loop technology.
• has large, tactile buttons for easier operation (especially if dexterity is an issue).
• comes with a magnetized charging cradle, as opposed to a direct USB cable which attaches to the neckband (also a usability issue).
• includes sound directionality with three options: narrow, wide, and omni.*
• allows users to reduce the perceived echo effect of their own voice.*
• provides support for unilateral hearing (both CROS and BiCROS).*
• is more expensive.

* Starting with units sold in June 2021

Features Comparison: BeHear NOW vs BeHear ACCESS

We developed BeHear headsets to help people hear better in various situations, taking into account individual preferences and the uniqueness of each person’s auditory system. Hearing loss is an example of “uniqueness” that can be addressed by BeHear headsets, and compensated to some extent depending on the listening/hearing conditions.

BeHear was designed to help people with mild-to-moderate hearing loss, who may not need amplification in every hearing situation (although customers with severe hearing loss also report their satisfaction). It can help clarify dialogue, enhance music appreciation, and improve intelligibility of phone conversations.

While BeHear headsets use the same digital signal processing algorithms as most advanced hearing aids, they are not hearing aids (nor are they medical devices). Hearing aids require you to consult with a hearing professional to achieve customized amplification, while BeHear headsets can be self-fit to suit your unique hearing capabilities and preferences. Furthermore, you can customize your BeHear headset by yourself, in real-time, to adapt to your current surroundings.

While the advanced algorithms used in BeHear headsets can improve the hearing/listening experience, they cannot restore hearing completely (no hearing device can).