Phone Conversations Are Now Clear for Both Parties
“I also find this to greatly help with TV listening.”
♦ We love hearing back from our customers about their experiences with our products. Of course, it is always wonderful to learn that your efforts have led to an improved quality of life for someone, but constructive feedback about how to improve our products is also welcome!
Neil Nedrow is a relatively new customer who shared his thoughts with us by completing our customer survey, and then adding comments in e-mail correspondence.
Neil wrote:
“In the past, I’ve had trouble understanding people in phone conversations. But BeHear Now has completely eliminated that problem. And everyone has been able to hear me clearly. This is something I highly value. It works excellently. I also find this to greatly help with TV listening. I use the transmitter with headphones and the comprehension is quite good.”
It works excellently. – Neil Nedrow, Satisfied Customer
He suggested:
- Run the earpiece wires from the back part of the device on each side below and slightly behind the ears. That would keep them away from the face.
- Put a magnet at the bottom of each controller piece (where the earpiece wires are currently located) so it would be easier to find at you throat. I’ve taped magnets there and it’s helpful as it keeps everything in place.
He added:
“I also think there is a market for people who have some hearing loss who love listening to music and would like a device that would compensate for their hearing loss. Just for listening to music and not as a ‘hearing aid’.”
We’d really like to hear from you as well! If you are a customer, please complete our feedback form here, or write to us at info@WearAndHear.com.
Former Hearing Aid Wearer Thrilled with BeHear NOW
“I can honestly say it exceeds all my expectations.”
♦ The following are excerpts from a review posted by a customer on Amazon:
“I’m 90 years old and completely deaf in my right ear. My hearing loss in my left ear is rated as ‘moderate’ in the low frequency range and ‘severe’ in the higher frequencies, not unusual for a person my age.
When my 3-year-old Resound Hearing Aid stopped working I decided to search for a lower cost alternative. After many hours of research I zeroed in on the ‘BeHear Now’ device. Attracted by its reviews and apparent versatility, I ordered it through Amazon and received it 24 hours later.
‘BeHear Now’ is a viable and functional alternative to conventional $3000-$7000 hearing aids. It certainly is for me. – Ed Cornachio, Satisfied Customer
I read through the manual and watched each of the online tutorials. That was five days ago. Now I can honestly say it exceeds all my expectations.
I strongly recommend, however, that you download the W&H BeHear app and pair it with your cell phone via Bluetooth. The app allows for individual customization, adaptable to your specific hearing problem. For me, the app is more than just a convenient accessory. It’s a necessary addition to adapting to environmental differences.”
Read the full five-star review on Amazon.
After 20 Years of Hearing Aids He Prefers BeHear NOW
“I want to thank and congratulate Alango on this extraordinary product. IT’S WHAT I’VE BEEN WAITING FOR YEARS.”
♦ The following are excerpts from a review posted by a customer on Amazon:
“Two weeks ago, with great satisfaction, I received my second BeHear NOW set (the first one for forgetting I left it in another city where I have not been able to return because of the restrictions of Covid-19).
I am 75 years old and about 20 using hearing aids because my current hearing loss is profound. Also, I am an electronics engineer, so I can say that I have good experience in the handling and evaluation of hearing aids from the patient’s point of view.
For example, about the last two years I have been looking, analyzing, and testing (when the few distributors allow it) various brands and ranges of hearing aids to replace my old pair that has about 7 years of use. The result is that I have not found one that meets my personal needs more than BeHear NOW. So, my honest review and conclusions about this product are as follows:
PROS
- PRICE: There is a huge price difference between most conventional brands, that are above the US$3600 for a mid-range hearing aid pair, and my BeHear NOW (they cost me US$200 plus shipping costs each set).
- DELIVERY TIME: 7 days in total, from the moment I placed the order and the product was ready to deliver to my door. Extraordinary, since it was sent from Israel to Bogota, Colombia, and considering the delays and problems in transport and customs generated by Covid 19 and the commercial inactivity of Easter week in my country. If I had made the purchase from a local dealer, I am sure that I had not yet received them and would not have a date of receipt, or less, of an appointment with a hearing care professional to adapt it.
- ADAPTATION: With all my respect to hearing professionals, the process of adaptation with the test-and-error method used, in my case, has been traumatic and inefficient, perhaps due to the difficulty of accurately explaining what characteristics and defects the patient perceives with a particular graduation of his hearing aids. And when you go out to “the real world”, it’s a totally different situation! So, you must request another appointment for a new review and the time is passing and patience is running out and the famous and expensive hearing aids can end up in the drawer of a desk. Very different is the adaptation and adjustment process used by the BeHear NOW because the patient hearing evaluation and device graduation is made direct and easily by the patient himself using the application installed in his smartphone, in real time, for different environments and as many times and places he wants to do them, achieving the quality that often does not reach through an audiologist, regardless of his experience. Surely, this direct method will be the trend in the next future hearing aids if there are no contrary pressures to do it.
- LIVE CONVERSATIONS QUALITY: In my case, the quality and clarity of voice received directly from my BeHear NOW it´s not perfect, but does not have to envy anything to those of elegant brands. Specifically, I spent more than 10 months (all 2019) trying to get a decent understanding with my hearing aids from a famous and expensive brand, but I never got it; now they’re in the desk drawer.
- AUDIO FROM SMARTPHONE: Although some brands and ranges of hearing aids can now be connected by Bluetooth with iPhone smartphones, and very few with Android, my experience with BeHear NOW has been very satisfactory. After many years, now I can have phone conversations quite successfully (until now I used only WhatsApp written) and mainly, I have again listened stereo Bluetooth music with an extraordinary richness of sounds and tones. Switching among different devices or modes is smart and smooth. Besides, using the “HearLink” I can now directly listen to the TV with superior quality than with my heavy and uncomfortable Sennheiser HD 175 “over ears” system.
- DEVICE CONTROLS: I can control my BeHear directly from the headset controls, or with the app from my smartphone. Although initially it may seem uncomfortable to use the headset with cables at the back of the neck, with a week of use I easily manage the different controls, when it is not possible to use the smartphone app. Many models and brands only use one of the two control methods which is impractical as you don’t always have your phone handy or the manual controls are very confusing to use.
- BUDS COMFORT: With BeHear NOW you do not need to take molds to fit each hearset to your ears. Your BeHear package contents a variety of types and sizes of “ear buds” that easily adapts to the shape of your ear giving you total safety and comfort. You will not have surprise losses, discomfort or hassles due use them for long periods.
WHAT I’D LIKE TO HAVE ADDITIONAL
- REMOTE MICROPHONE: For conferences and presentations cases (and even in family or friendly meetings) it would be extremely useful to be able to use the smartphone as a remote microphone, or an external remote microphone. As I noted earlier, the quality of the audio coming from a smartphone is quite good. [Our remote microphone, called “YONA”, is already under development. Subscribe to our newsletter for updates on its release. – Ed.]
- EXTRA 5 DBs OUTPUT. In my case of deep loss only the “Indoor” mode is useful, with the other 3 modes I hardly hear them. Somebody from Alango Technologies Customers Service informed me that “this extra power could be implemented in some weeks” (I suppose that by some software trick). Welcome this function.
- LONGER BATTERY AUTONOMY. With my BeHear the maximum battery duration is about 8 hours, which is not enough in a normal journey. That’s a pity.”
I want to thank and congratulate Alango on this extraordinary product. IT’S WHAT I’VE BEEN WAITING FOR YEARS. – Jesus Campos M.
Read the full five-star review on Amazon.
What’s New in Hearing Technology?
BeHear ACCESS Reviewed as Up-and-Coming Technology Solution for Better Hearing
♦ Following the CES tradeshow in Las Vegas earlier this year, Brian P. Dunleavy published an article for Everyday Health reviewing the latest hearing products introduced there. He asked Beth Humphrey, a doctor of audiology in the department of audiology and speech pathology at the University of Tennessee Health Science Center in Knoxville, to provide her professional opinion of each product he reviewed.
BeHear ACCESS headed the list of Personal Sound Amplification Products (PSAPs). In addition to mentioning the product’s unique features (self-administered hearing assessment for optimum personalization, self-tuned real-time customization capability for live listening, Bluetooth connectivity for mobile calls and audio streaming, built-in Telecoil receivers for use in facilities equipped with hearing loops) Dunleavy noted that BeHear ACCESS was recognized in the CES 2020 Innovation Awards in both the Accessibility and Tech for a Better World categories.
The bottom line:
“This is a flexible PSAP with a range of connectivity options for people with difficulty listening in specific situations” – Beth Humphrey, AuD.
Personal Bundle Makes TV Watching More Enjoyable
“I previously listened to my TV at a volume level 45, now I comfortably have it set at 17.”
♦ The following are excerpts from a review posted by a customer on Amazon:
“After trying many personal hearing amplifiers with lots of disappointment, I am thrilled with this product, it exceeded my expectations.
The app which sets your frequencies is fantastic. It personalizes your hearing needs at frequencies we tend to lose as we age.
I previously listened to my TV at a volume level 45, now I comfortably have it set at 17.
Setup is a breeze, and the different modes it offers is a major plus. Indoor, outdoor, crowd, live music. I absolutely love this product and would recommend it to anyone who is having any hearing difficulties.
No more awkward “what was that” during conversations. I only wish I had discovered this 2-3 years ago. I’ve shared my experience with friends and neighbors who can not wait to get their own.”
The bottom line:
“Truly an affordable solution to hearing difficulties.”
Former Military and Current Commercial Pilot Thrilled with BeHear
“I’m hearing things I didn’t know were missing.”
♦ The following texts are excerpts from a review posted on Amazon by Greg K. Hoggatt, a 63-year-old former military pilot and currently a commercial international captain:
“My high frequency hearing is severely limited. An audiologist didn’t think hearing aids were warranted and suggested that I use a wax remover every couple of months.”
“I’ve tried other hearing aids from KickStarter but didn’t really see a significant difference. But the BeHear NOW is simply incredible. I’m hearing things I didn’t know were missing.”
The bottom line:
“The BeHear NOW is simply incredible. I’m amazed at the difference in my hearing.”
Professional Sound Engineer Rates BeHear NOW
“No other device I have used has worked this well in being able to separate the voice from other sounds and make out what another person is clearly saying.”
♦ The following are excerpts from a review posted by a customer on Amazon:
“I don’t want people to believe that this is going to give you back perfect hearing, it is not. Nothing can do that. So a person has to be careful to not get false expectations. So far it has made a huge improvement for me. I probably will never wear my hearing aids again. This is so much easier to put on (wear), control, and tune and is rechargeable.”
The bottom line:
“I have to say this is a device that can dramatically improve what we have
unfortunately lost. And with a little bit of learning and patience, I think it is easy
enough for almost anyone to use.”
No Need to Yell Anymore!
“My wife says I don’t ‘yell’ anymore when talking to her and she can talk in a normal voice and I can hear her clearly from the next room.”
♦ The following are excerpts from a review posted by a customer on Amazon:
I bought these after doing about a years research on assistive hearing products.
I spent too many years saying ‘huh’ to people that were talking to me.
I performed the built in hearing assessment test, saved the info and I was amazed at what I have been missing out on for so many years. I may buy another set just so I won’t have to be without them if the battery is charging.
My wife says I don’t ‘yell’ anymore when talking to her and she can talk in a normal voice and I can hear her clearly from the next room. When at a restaurant the background noise does not interfere with conversations anymore. I can also hear my grandchildren clearly!
They are very comfortable, I don’t even realize that I am wearing them other than being able to hear clearly again.
The quality seems to be very good for sound reproduction and build quality. The phone app makes it easy to set up and control all the functions on the device. I also like being able to answer my phone with a press on the neckband button, with my phone being in my pocket or next room. With the way I have my settings saved there has been no annoying sounds or surprises.
The bottom line:
“So far I am completely pleased with everything about the BeHear headset. I don’t listen to music through my phone, so I cannot address that, but for everyday conversations I am completely pleased.”
New Technology Replaces the Old Monopoly of Hearing Aid Establishment
“…a more perfect hearing experience than $8000.00 hearing aids…”
♦ The following is a review posted by a customer on Amazon:
“Now we have a technology that provides hearing assistance with the connections of phone, tablet, desktop computers, laptop computers and TV’s. What more could you want from an electronic assisted hearing device.
With the amplification tailored to the 6 important frequencies and noise cancellation. Control of listening mode along with crowd mode, outdoor mode, music mode and indoor modes you have a more perfect hearing experience than $8000.00 hearing aids at your friendly audiologist downtown.
Of course someone will think of some other mode to add to this system but the only thing BeHear could improve on is the battery life and moving the on/off button down to the other controls on the “pendants” and providing for the use of an external battery pack at the same time as using the device. For now BeHear Now is the best system for the men/women/children on the street and the price makes it possible for families to afford this system and give everyone the quality of life that the gift of hearing provides.
Bless you BeHear and all the little helpers from beginning to end in make this wonderful Product available to the world.”
The bottom line:
“For now BeHear NOW is the best system for the men/women/children on the street and the price makes it possible for families to afford this system and give everyone the quality of life that the gift of hearing provides.”
Amazon Customer Compares BeHear NOW to Other Hearables
“These are the best out there”
♦ The following is a review posted by a customer on Amazon:
“First, some background. I have a hearing problem. I have hearing aids but they don’t work well in multiple situations such as in a restaurant, movie, watching tv (alone or with my wife). I have tried numerous other modalities. For TV Sennheiser headphones were good. But you need Bluetooth as well and the Bose Hearphones are excellent (and $499). I bought the IQboost (again $499 but got on special at $399) and these would be ok IF they didn’t fall out. The IQboost is to me a joke.”
The bottom line:
“I saw these at $279 and felt worth a gamble. Well, these are the best out there. Try them. If you have a hearing problem you should try these.”
Read more about how BeHear NOW compares to BOSE Hearphones in this article.