I’ve changed smartphones. Can I continue to use my personalized BeHear headset or do I need to reset it?
The BeHear headset will continue to operate as a personal hearing amplifier, even without any connection to any smartphone (the parameters are saved in the headset). The smartphone is necessary if you want to run the BeHear control application, but the headset itself includes seven built-in control buttons that allow you to use it autonomously. You can watch this video for specific instructions.
Have you used the W&H BeHear smartphone application to run the hearing test assessment? If so, note that the results are applied to the personal hearing presets (Indoor, Outdoor, Crowd and Live Music), and are programmed into the headset itself.
Still, we recommend downloading and pairing your new smartphone with the headset so that you can get maximum benefit. Watch this video for detailed instructions.