Policies

Warranty & service

Who provides the warranty for SMARTO and what to do if something is wrong.

Who provides the warranty

BeHear SMARTO is sold and supported by our authorized partners. The warranty for your SMARTO is provided by the partner you bought it from, under the terms that apply in your country.

If something is wrong with your SMARTO

  1. Check the FAQ and the User Manual: many questions have a quick answer there.
  2. Contact the partner you bought SMARTO from. Have your proof of purchase ready.
  3. If you can’t reach your partner, contact us and we’ll point you in the right direction.

This does not affect your statutory rights as a consumer.